Frequently Asked Questions

ADYA CLARITY GENERAL FAQ 

What is Adya Clarity®?

Adya Clarity® is an all-natural water purification solution that safely and effectively purifies water. Its unique, patented formulation of ionic sulfate minerals (electrolytes) neutralizes and assists in the reduction and removal of over 250 harmful contaminants from water providing you with cleaner, healthier, better-tasting drinking water.

What are the ingredients of Adya Clarity®?

Iron.........................................1,330.0 PPM
Magnesium...............................451.0 PPM
Potassium.................................271.0 PPM
Phosphorus................................30.5 PPM
Calcium......................................26.3 PPM
Manganese................................21.6 PPM
Zinc..............................................2.1 PPM

*Units used to measure mineral concentration: PPM = parts per million

Adya Clarity® also contains up to 80 trace minerals including alum, cerium, chromium, cobalt, copper, lanthanum, lithium, nickel, rubidium, scandium, selenium, silicon, strontium, sulfur, titanium, and vanadium. As a natural substance, the mineral composition can vary slightly.

How does Adya Clarity® purify water, specifically?

Adya Clarity® purifies water in a 4-step process:

  1. Coagulation: When added to water, Adya Clarity® causes invisible, suspended fine particles to destabilize, or neutralize, allowing the particles to come closer together, forming clumps, making it easier to separate solids from the water.
  2. Flocculation: Flocculation is the process whereby the clumps of bacteria and particulate impurities formed during the coagulation process gather, or floc, and come together forming clusters. Once step one and two are complete, the contaminants are now neutralized and insoluble.
  3. Precipitation: Once Coagulation and Flocculation occur, the insoluble, neutralized contaminants solidify as they precipitate out of solution.
  4. Deposition or Sedimentation: The precipitates settle and are deposited as sediment at the bottom of your water container. This four-step process allows the precipitated contaminants to be easily filtered.
Watch our "How Adya Clarity® Works" video!
    How many contaminants does Adya Clarity® reduce?

    Adya Clarity® is certified according to EPA and NSF/ANSI standards (when applicable) to eliminate or reduce over 250 contaminants from water.

    What contaminants does Adya Clarity® reduce?

    Adya Clarity® eliminates or reduces agricultural chemicals like pesticides and herbicides, industrial chemicals like BPA and PCB's, disinfectants and disinfection byproducts like chlorine and trihalomethanes, heavy metals like lead and mercury, microorganisms like bacteria and viruses, and pharmaceuticals like mood stabilizers and antibiotics.

    All testing has been completed by an independent, EPA-certified laboratory according to EPA & NSF/ANSI standards (when applicable). View lab tests.

    *Please note that contaminants mentioned are not necessarily in your water source. You'll need to contact to your local municipality to understand what contaminants are in your water.

    Does Adya Clarity® reduce fluoride?

    Yes. Adya Clarity® traps 100% of the fluoride ions and reduces the concentration of sodium fluoride below the detection limit of EPA method 340.2.

    Where is Adya Clarity® made?

    Adya Clarity® is made in our manufacturing facility here in Michigan, USA according to GMP standards.

    What is the shelf life of Adya Clarity®?

    Adya Clarity® does not have an expiration date. Stored properly, it will remain effective indefinitely.

    What type of water can I treat with Adya Clarity®?

    You can use Adya Clarity® to purify any water except salt water; this includes, but is not limited to, distilled water, reverse osmosis water, alkaline ionized water, toilet water, rain water, river, lake, or pond water, or any other freshwater source.

    Why does Adya Clarity® come in plastic bottles? Are they BPA-free?

    Our 16-ounce and 32-ounce bottles are made of food-grade, high-density polyethylene (HDPE) #2 plastic. We chose this material for our larger bottles because it's one of the safest plastics with no known health concerns, is BPA-free, and easy to ship and recycle. Our small 2-ounce bottle is glass. All of our bottles are made in the USA.

    Is Adya Clarity® affordable?

    Here is a price breakdown for how much a gallon or liter of Adya Clarity® purified water costs based on retail prices:

    • A 2-ounce bottle treats up to 15 gallons or 60 liters of water and retails for $24.95 which breaks down to $1.66 per gallon or 42¢ per liter.
    • A 16-ounce bottle treats up to 125 gallons or 475 liters of water and retails for $84.95 which breaks down to 67¢ per gallon or 18¢ per liter.
    • A 32-ounce bottle treats up to 250 gallons or 950 liters of water and retails for $149.95 which breaks down to 60¢ per gallon or 16¢ per liter.
    Remember, these are retail prices. You can receive monthly discounts by signing up to our mailing list.
    How much water will my bottle of Adya Clarity® purify?
    • The 2-ounce bottle purifies up to 15 gallons or 60 liters.
    • The 16-ounce bottle purifies up to 125 gallons or 475 liters.
    • The 32-ounce bottle purifies up to 250 gallons or 950 liters.

     

    ADYA WATER FILTER GENERAL FAQ 

    What contaminants does the Adya® Water Filter remove?

    The Adya Water Filter removes particulates and fine sediment and reduces any microorganism down to 0.2 microns in size, bad odors, tastes, and other organic compounds. 

    Combined with Adya Clarity®, the Adya Water Filter reduces over 250 contaminants including pharmaceuticals drugs, agricultural and industrial chemicals, heavy metals, disinfectants, disinfection byproducts, and microorganisms to a concentration less than or equal to NSF/EPA permissible standards.

    Does the Adya Water Filter System remove fluoride?

    When used in conjunction with Adya Clarity®, the Adya Water Filter reduces the concentration of sodium fluoride below the detection limit of EPA method 340.2.

    Is the Adya Water Filter System BPA-free?

    Yes. The Adya Water Filter is made of food-grade high-density polyethylene (HDPE) #2 BPA-free plastic.

    How much water does the Adya Water Filter hold?

    The top tank holds 1.3 gallons (5 liters) and the bottom tank holds 2.6 gallons (10 liters). 

    What are the dimensions of the Adya Water Filter?

    When fully assembled with the bottom base, the Adya Water Filter stand 13" B x 23" H. If you remove the bottom base, it stands 11" B x 18" H.

    What type of filters are in the Adya Water Filter System?

    The filter in the top tank is composed of highly compressed ceramic with an absolute pore size of 0.2 microns in diameter while most bacteria and protozoa are 0.5 – 1.0 microns in diameter. It's the filter’s first stage of filtration as it traps bacteria, protozoa, particles, and other contaminants from entering the 4-Layer Earth Filter in the bottom tank for further filtration. 

    The filter in the bottom tank is composed of four layers of activated carbon, zeolites, silica sand, and ion exchange resin that trap bacteria, protozoa, and other contaminants and help reduce bad odors, tastes, and other compounds.

    Activated Carbon
    Activated Carbon has been used since ancient times (1200 BC) to purify water. Activated carbon is “activated” by heat and oxygen to create a high surface area that absorbs a broad range of contaminants frequently found in water.

    Zeolites
    Zeolites are microporous, aluminosilicate minerals with a unique cage-like structure that makes them useful in many ways, especially in water filters. Their ion-exchange and absorption properties are used to reduce odor and clean heavy metals and other natural compounds from water.

    Silica Sand
    Silica sand is commonly used in water filters because of its highly absorbent qualities to remove granular contaminants, suspended solids and colloids.

    Ion Exchange Resin
    In water purification, ion exchange resin is used to remove poisonous and heavy metal ions, replacing them with more harmless ions, such as sodium or potassium.

     

    REPLACEMENT WATER FILTERS FAQ 

    How often should I replace my Adya Micro-Ceramic Replacement Filter?

    This filter should be replaced once a year or 1,000 gallons.

    How often should I replace my Adya 4-layer Earth Replacement Filter?

    This filter should be replaced once every 6 months or 500 gallons.

    How do I prepare and change my replacement filters?

    Soak both filters in cold water for a minimum of 15 minutes.

    Adya Micro-Ceramic Filter 

    1. Attach the o-ring onto the filter.
    2.  Insert the filter into the top tank and fasten with the nut. Do not over-tighten.
    Adya 4-Layer Earth Filter 
    1. After soaking, flush the filter by holding upright under cold running water for approx. 15 seconds and allow excess water to drain off.
    2. Twist the filter counter-clockwise into the plastic plate.
    Download the filtration guide to see the component diagram.
    How do I clean my replacement filters?

    Clean the Adya Micro-Ceramic Filter by gently wiping with a wet sponge on all sides when you start to see an orange film build up. Do not use soap. Keep a sponge set aside for cleaning this filter that never has had soap on it. The Adya 4-Layer Earth Filter requires no maintenance.

    How can I remove algae film from my Adya Micro-Ceramic Filter?

    Extended exposure to direct sunlight may result in algae growth. If this occurs, gently wipe and rinse the filter with cold water. (Discoloration on the filter will not affect its performance.)

    Where are the replacement filters made?

    Both filters are made in Korea.

    ADYA CLARITY USAGE FAQ 

    How much Adya Clarity® is needed to treat my water?

    The amount of Adya Clarity® required depends on the quality and type of water being treated. The more contaminants in the water, the more Adya Clarity® you would need to treat it effectively. For most municipal (tap) water, we recommend a dilution ratio of 1:1000.To calculate the correct amount, divide the volume of water by 1000. 

    Examples: 

    • 1 L of water equals 1000 ml., so you would need 1 ml of Adya Clarity® which equals 1/5 tsp. or 20 drops.
    • 5 L (1.3 gallons) of water equals 5000 ml., so you would need 5 ml of Adya Clarity® which equals 1 tsp. or 100 drops.
    Please Note: If the water source is believed to be extremely contaminated by known or unknown toxic substances, proper laboratory analysis will be required to give accurate dilution rates.
    Does Adya Clarity® need to be used with a water filter?

    Though we highly recommend using the Adya Water Filter System combined with Adya Clarity® for best results, it is not required. The Adya Water Filter System is particularly useful filtering the precipitated, neutralized contaminants immediately, making your drinking water readily available for consumption. When not using the Adya Water Filter System, it can take 24-48 hours for precipitates to settle to the bottom of your water container.

    What do I do after adding Adya Clarity® to my water?
    1. Stir well to distribute the solution evenly throughout your water.
    2. Keep your water container uncovered to allow chlorine and other gaseous contaminants like volatile organic compounds (VOC's) to dissipate entirely.
    3. Don't refrigerate your water during the treatment process because cold temperatures slow down precipitation.
    When can I drink my water after adding Adya Clarity®?

    The wait time depends on the quality of the starting water. If the water you're starting with is considered to be microbiologically safe (e.g. distilled or reverse osmosis water), wait 5-15 minutes before drinking. For polluted water, the suggested wait time is 24-48 hours to ensure the neutralization of toxic contaminants.

    Time-Saving Tips

    • Treat two large batches of water with Adya Clarity® at the same time, that way, you'll always have one to use for drinking while the other is being treated. (1 or 2.5 gallon HDPE plastic jugs work fine and can be found at any grocery store.)
    • Add Adya Clarity® to warm or hot water to help speed up the treatment process.
    Is it okay to heat water after treating it with Adya Clarity®?

    Yes. Heat will not affect the efficacy of Adya Clarity®. You can use it to treat your water when cooking or making beverages like coffee or tea.

    After adding Adya Clarity® to my water, what should I see?

    The effects may vary depending on what type of water you're starting with and its level of contamination. You may see:

    Nothing
    If you're starting with distilled or reverse osmosis water, there might not be enough contaminants in the water to form precipitates. - Not all chemicals form precipitates. (i.e. Chlorine, volatile organic compounds, and other gaseous contaminants evaporate out of water.) Certain biological contaminants may take longer to treat, and you may not see immediate effects.

    Cloudiness or a Change in Color
    These are signs that dissolved contaminants are coming out of the solution. Let it sit longer until the contaminants clump together and form sediment at the bottom of your water container.

    Pale Yellow Color Throughout the Water
    If you've let it sit for 24-48 hours, and it has a pale yellow tinge and has a lemon flavor, you've added too much Adya Clarity®. (This generally happens when treating distilled or reverse osmosis water due to the starting pH.) Reduce the amount of Adya Clarity® by half the next time you treat your water.

    I added Adya Clarity® to my water and let it sit overnight; what is the yellow residue at the bottom of my water container?

    What you are seeing is the final stage of Adya Clarity®'s water purification process called deposition or precipitation whereby the precipitates (neutralized contaminants) settle and are deposited as sediment at the bottom of your water container. This sediment is completely harmless and if consumed, will just pass through your body. However, you can use a water filter or pour your water through a cheesecloth or coffee filter to remove this residue.

    Is it safe to consume the residue left at the bottom of my water container after adding Adya Clarity®? How can I remove it?

    Yes. Though it may be unpleasant to look at, it is completely harmless and if consumed, will just pass through your body. However, most people prefer to remove it from their water. To remove it, you can use a water filter, pour your water through a cheese cloth or coffee filter, or simply pour the top portion into a separate container leaving the residue in the bottom to discard. You can pour this on your plants instead of down the drain!

    How should I store Adya Clarity®

    Adya Clarity® should be stored in a dry place out of direct sunlight between 40° - 100° F. This is because all plastics begin to break down when exposed to extreme temperatures or sunlight over time.

    How should I store my Adya Clarity® purified water?

    You can store your purified water in either a glass, stainless steel, ceramic, or HDPE #2 BPA-free plastic container.

    What are other some other ways to use Adya Clarity®?

    You can use Adya Clarity® to purify water for all of your needs:

    • Drinking – for your family and pets
    • Making beverages – coffee, tea, juice, etc.
    • Washing Foods – fruits, vegetables, etc.
    • Cooking – pasta, soup, etc.
    • Watering Plants – indoor and outdoor

     

    ADYA WATER FILTER USAGE FAQ 

    I just got my new filter. How do I set it up?

    Download the Filtration Guide and follow the assembly steps.

    My spigot is leaking. What do I do?
    1. Check to see that the spigot and spigot nut aren’t over-tightened, and the silicon rings are correctly aligned on each side of the spigot.
    2. Empty the bottom tank. Dry the silicon rings and the area they attach to on the tank completely, then reattach and tighten; if the silicon rings are even slightly wet it will cause the spigot to leak.
    My flow rate is slow. What do I do?

    If the filtration system is filtering slower than usual, check to see if it’s time to clean the Adya Micro-Ceramic Filter or if more water is needed in the top tank; because the system is gravity-fed, the more water in the top tank, the faster it will filter.

    How often should I clean my filter tanks?

    Clean your filter tanks every few months or as often as needed. Wash with warm water and mild soap. Rinse thoroughly.

    Where should I store my Adya Water Filter?

    Store your filter in a cool, shady place. Don't keep your filter in bright sunlight, since the bright light and warmth helps algae grow. Algae spores are in the air and may be present in your tap water. The blue/green algae most commonly seen is not harmful to your health, and it can be removed from your filter system with a proper cleaning of your system.

    How can I remove algae film from my Adya Water Filter?

    Clean your Adya Water Filter System thoroughly using mild soap and warm water. Do not clean in Dishwasher.

     

    ORDERS 

    How do I place an order?

    Shopping at adyawater.com is fast, easy, and secure. Placing an online order requires just a few steps: Just click 'Add to Cart' on any items you want to purchase. You can then continue shopping or go directly to Checkout. Once you've finished shopping, click on the Checkout button after reviewing your cart and follow the Checkout steps. You will receive an email confirmation of your order that includes your order number.

    Can I place an order over the phone?

    Yes. To place an order over the phone, please call us at 517-899-6055. (M-F, 9-3PM EST).

    How quickly will my order be processed?

    Most orders are processed and shipped within 24 hours barring any order discrepancies such as address, other vital shipping info or qualifications. Any order placed after 12noon Friday will most likely ship the following Monday.

    How long for my order to be shipped and delivered?

    Most orders ship within 24 hours. Any order placed after 12noon Friday will most likely ship the following Monday. Depending on Carrier shipping time is anywhere between 2-5days. Hawaii and Alaska allow added time. We will send your tracking number so you can follow the shipments progress.

    How will my order be shipped? What carrier do you use?

    Currently, we use the USPS and UPS.

    Do you ship internationally? What about Canada?

    We currently only ship to addresses within the United States. We hope to support international shipping in the future. Check our list of International Distributors to place an order outside the U.S.

    How do I cancel an order?

    To cancel an order, please call us at 517-781-6055 (9-3PM EST). Orders that have already been processed may not be canceled, but we will issue a Return Authorization Number (RA#) for you to send your order back once it's delivered. Please note that return shipping charges Adya incurs will be deducted from your refund.

    What is your return policy?

    We will gladly refund or exchange any unopened or damaged product purchased from this website within 30 days of the shipment date. Although we offer free shipping, a reasonable return shipping and processing fee will be deducted from your refund.

    Returns of water filtration systems will be assessed a $25.00 return shipping and processing fee from your refund. All other returns will incur $5.95 per item. To make a return, just follow the steps listed on our return policy page within 30 days of your original order date.

    How do I update my shipping or billing address?
    1. Go to adyawater.com and sign in with your email and password (login is at the top right side of the homepage).
    2. Click the edit symbol next to your address and update accordingly.
    How do I get special offers or discounts?

    Add your email to our mailing list.