Frequently Asked Questions

If your question isn’t covered here, please use the form below or email us—we’re happy to help.

Adya Clarity Product Info

What's in Adya Clarity?

Adya Clarity® is composed of:

  • Purified Water: 97.5%
  • Ionic Sulfate Mineral Salts: 2.5%

It contains the following minerals:

  • Iron: 1,330.0 PPM
  • Magnesium: 451.0 PPM
  • Potassium: 271.0 PPM
  • Phosphorus: 30.5 PPM
  • Calcium: 26.3 PPM
  • Manganese: 21.6 PPM
  • Zinc: 2.1 PPM

PPM = parts per million

Additionally, Adya Clarity® includes up to 80 trace minerals, such as alum, cerium, chromium, cobalt, copper, lanthanum, lithium, nickel, rubidium, scandium, selenium, silicon, strontium, sulfur, titanium, and vanadium. Note: As a natural substance, the mineral composition can vary slightly.

How does Adya Clarity work to purify water?

Adya Clarity® employs ion exchange technology through its natural ionic sulfate minerals to effectively purify water. This process neutralizes/reduces harmful contaminants and improves water quality. The purification occurs in four stages: flocculation, agglutination, coagulation, and deposition.

Stage 1: Flocculation

The ionic sulfate minerals in Adya Clarity® initiate the purification process by promoting flocculation. Charged minerals attract oppositely charged contaminants, such as heavy metals and organic impurities, causing them to clump together into visible clusters for easier removal.

Stage 2: Agglutination

During agglutination, the clusters formed in the flocculation stage combine into larger, more stable aggregates. These larger particles make the contaminants easier to isolate and remove in subsequent steps.

Stage 3: Coagulation

In the coagulation stage, the ionic sulfate minerals neutralize smaller, dissolved impurities, transforming them into insoluble particles. This step ensures even fine contaminants, including organic compounds, are captured for complete purification.

Stage 4: Deposition

In the final stage, deposition (or sedimentation), the heavier insoluble particles settle to the bottom of the container. This process separates clean water from the contaminants, leaving a purified layer of water ready for filtration or consumption.

How do ionic minerals facilitate ion exchange?

Adya Clarity’s natural ionic sulfate minerals drive the ion exchange process by:

  • Attracting and Replacing Harmful Ions: The charged minerals selectively bind with and replace harmful contaminants such as heavy metals, pesticides, and pharmaceuticals. This exchange removes impurities while stabilizing the water's ionic balance.
  • Forming Insoluble Compounds: The reaction between ionic minerals and contaminants transforms harmful substances into insoluble particles that are easier to remove.

Why is Adya Clarity’s purification better than other methods?

Adya Clarity® stands apart from standard filtration methods by combining purification, enrichment, and water structuring:

  • Removes Harmful Contaminants: Neutralizes and reduces over 250 contaminants, including fluoride, VOCs, and heavy metals.
  • Enhances Taste: Restores clean, refreshing water free of chemical odors or aftertastes.
  • Adds Essential Minerals: Enriches water with bioavailable trace minerals like magnesium, potassium, and calcium, which support hydration and overall health.
  • Structures Water: Creates structured water, a form naturally found in living cells, which promotes better hydration and improved cellular function.

Adya Clarity® harnesses the power of natural ionic minerals, advanced ion exchange technology, and water structuring to provide a sustainable, effective solution for cleaner, healthier, and more hydrating water.

Which contaminants does Adya Clarity reduce?

Adya Clarity® removes a broad range of harmful substances, including:

  • Heavy Metals
  • Pesticides & Insecticides
  • Herbicides
  • Pharmaceuticals
  • BPA & Phthalates
  • Disinfectants & Disinfection Byproducts
  • Fluoride
  • VOC's (Volatile Organic Compounds) and SVOC's (Semi-Volatile Organic Compounds)
  • PCB's (Polychlorinated Biphenyls), PAH's (Polycyclic Aromatic Hydrocarbons), and PAC's (Polycyclic Aromatic Compounds)

For the full list of contaminants, visit our Contaminant Reduction Page.

What does it mean that Adya Clarity structures water?

Structured water, also known as EZ (Exclusion Zone) water, is identified by its UV spectrum absorbance. Research shows that structured water occurs when the UV absorbance at 270nm is 1 or greater. Adya Clarity® exceeds this threshold with an absorbance value of 1.3584, demonstrating its ability to create structured living water.

Adya Clarity® achieves this through its natural ionic sulfate trace minerals, which interact with water molecules to form an organized, structured state. This structured water supports improved hydration and enhanced cellular function, aligning with findings from Dr. Gerald Pollack’s research on the benefits of EZ water.

View the test report at the bottom of our Lab Testing Page.

Is Adya Clarity a mineral supplement?

No, Adya Clarity® is not a mineral supplement. While it contains trace minerals, its primary purpose is to purify and enhance the quality of water, not to serve as a dietary supplement.

Does Adya Clarity reduce fluoride?

Yes. Adya Clarity® traps 100% of the fluoride ions and reduces the concentration of sodium fluoride below the detection limit of EPA method 340.2.

How long does Adya Clarity last?

Adya Clarity® does not have an expiration date. When stored properly, in a dry place between 40–90°F, it remains effective indefinitely.

Where is Adya Clarity made?

Adya Clarity® is made in our manufacturing facility in Michigan, USA, following GMP (Good Manufacturing Practice) standards.

Adya Clarity Usage

What kinds of water can Adya Clarity treat?

Adya Clarity® can purify water from freshwater sources, including:

  • Distilled water
  • Reverse osmosis water
  • Alkaline ionized water
  • Tap water
  • Rainwater
  • Rivers, lakes, and ponds
  • Toilet or pool water

Note: Adya Clarity® is not suitable for purifying saltwater.

How much Adya Clarity do I need to use?

The amount of Adya Clarity® required depends on the contamination level of the water:

  • For reverse osmosis (RO) or distilled water: Use 1/2 to 1 teaspoon per gallon.
  • For general water sources (e.g., tap water): Use 1–2 teaspoons per gallon.
  • For highly contaminated water: A higher dose may be needed. If the water contains known or unknown toxic substances, proper laboratory testing is recommended to determine the appropriate dilution rate.

What steps should I take after adding Adya Clarity to water?

1. Stir or shake well to ensure Adya Clarity® is evenly distributed throughout the water.

2. Leave the container uncovered to allow chlorine and volatile organic compounds (VOCs) to dissipate (if applicable).

3. Avoid refrigerating the water during the treatment process, as cold temperatures can slow precipitation.

4. Wait the suggested amount of time:

  • For distilled or reverse osmosis (RO) water: Wait 5–15 minutes.
  • For tap or other water sources: Wait 24–48 hours.

5. Drink or filter the water to remove sediment before consumption.

When can I drink my water after adding Adya Clarity?

The wait time depends on the quality of the starting water:

  • For distilled or reverse osmosis (RO) water: Wait 5–15 minutes before drinking.
  • For tap or other water sources: Wait 24–48 hours to ensure complete neutralization of contaminants.

Time-Saving Tip:

Treat two large batches of water at once to ensure you always have one ready for drinking while the other is being treated. (1 or 2.5-gallon HDPE plastic jugs work well and are readily available at most grocery stores.)

What is the residue at the bottom of my container of Adya Clarity treated water?

The residue at the bottom is the final stage of Adya Clarity®’s purification process, called deposition or precipitation. During this stage, neutralized contaminants settle as sediment at the bottom of the container. This sediment is completely harmless and, if consumed, will pass through your body. However, you can remove it using a water filter, cheesecloth, or coffee filter if desired.

Is it okay to heat water after treating it with Adya Clarity?

Yes, heating treated water does not affect the efficacy of Adya Clarity®. It can safely be used for cooking or making beverages such as coffee, tea, or soups.

How should I store my purified Adya Clarity water?

Store your purified water in a glass, stainless steel, ceramic, or HDPE #2 BPA-free plastic container to maintain its quality and safety.

Why does my Adya Clarity bottle have particulates?

The particulates you see are natural mineral precipitates that sometimes form due to the high mineral salt content in Adya Clarity®. These precipitates can occur when the solution is exposed to changes in oxygen levels, temperature, or altitude during transportation or storage.

This natural phenomenon is similar to what you might notice in high-quality apple cider vinegar, where sediment or “blobs” can form. These formations are purely aesthetic and do not impact the product's safety, effectiveness, or quality.

If you'd prefer to remove the precipitates, you can strain the solution using a coffee filter, cheesecloth, or colander. However, the product can also be used as-is without any negative effects.

Water Bucket Filter

Where is the Water Bucket Filter manufactured?

The buckets are manufactured in Michigan, USA and outfitted in-house to function as water filtration systems.

What size is the Water Bucket Filter?

The Water Bucket Filter is 22.5 inches tall and 12 inches wide and deep.

How much water can the Water Bucket Filter hold?

The top and bottom buckets each hold 3.5-gallons.

What type of material is used for the Water Bucket Filter?

The Water Bucket Filter is constructed from HDPE #2 BPA-free, food-grade plastic.

How do I assemble my Water Bucket Filter?

STEP ONE: Prepare the Bottom Tank

1. Locate the Correct Bucket:

Identify the bucket with a hole on the side.

2. Attach the Spigot:

  • Slide the first washer onto the spigot.
  • Insert the spigot into the hole on the side of the bottom tank.
  • Inside the bottom tank, place the second washer onto the spigot.
  • Secure the assembly by fastening the nut onto the spigot (avoid over-tightening).

3. Check the Spigot for Leaks:

  • Fill the bottom tank halfway with water to test for leaks.
  • If leaks are present, gently tighten or loosen the nut on the spigot and observe.
  • Repeat as needed until no leaks remain.

STEP TWO: Attach the Ceramic Filter to the Top Tank

1. Insert the Filter:

  • From inside the bucket, insert the ceramic filter into the hole at the bottom of the top tank.

2. Secure the Filter:

  • On the outside of the top tank, place the washer onto the protruding end of the filter.
  • Fasten the nut onto the filter, ensuring it is secure but not over-tightened.

Replacement Filters

When should I replace the Micro-Ceramic Filter?

The Micro-Ceramic Replacement Filter should be replaced once a year or after filtering 1,000 gallons of water, whichever comes first.

When should I replace the 4-Layer Earth Filter?

The 4-Layer Earth Replacement Filter should be replaced every 6 months or after filtering 500 gallons of water, whichever comes first.

How do I set up and replace the filters?

Proper preparation is essential to ensure your new filters work effectively from the start. Follow these steps:

Soak Both Filters: Submerge both filters in cold water for at least 15 minutes before installation.

Install the Micro-Ceramic Replacement Filter:

  • Attach the o-ring to the filter.
  • Insert the filter into the top tank and fasten it with the nut. Avoid over-tightening.

Install the 4-Layer Earth Replacement Filter:

  • Twist the filter counterclockwise into the plastic plate.

Flush the System:

  • Fill the top tank with water and allow it to pass through both filters completely. This flush removes any residual manufacturing debris or carbon dust.
  • Discard the water from this initial flush—it may contain fine particles.

Refill for Drinking Water:

  • After flushing, refill the top tank with fresh water. Your system is now ready to produce clean, filtered water.

How do I clean my replacement filters?

Micro-Ceramic Replacement Filter:

Gently wipe all sides of the filter with a clean, wet sponge when you notice an orange film build-up.

Important: Do not use soap. Keep a dedicated sponge for cleaning the filter that has never been exposed to soap.

4-Layer Earth Replacement Filter:

This filter requires no maintenance.

hat’s the best way to clean algae from the Micro-Ceramic Filter?

Extended exposure to direct sunlight may cause algae growth. If this occurs:

  • Gently wipe and rinse the filter with cold water.

Note: Discoloration on the filter does not affect its performance.

Where are the replacement filters made?

Both the Micro-Ceramic and 4-Layer Earth Replacement Filters are manufactured in South Korea.

Orders and Returns

Can I order your product internationally?

Yes, we do ship internationally. Please contact us at customerservice@adyawater.com to request a shipping quote for your order. Once the quote is confirmed, we will send you an invoice for payment.

How fast do you process orders?

Most orders are processed and shipped within 24–48 hours, barring any discrepancies such as missing address details or other vital shipping information. We typically ship orders on Monday, Wednesday, and Friday.

Orders placed after noon on Friday will most likely ship the following Monday.

What should I do if my package says 'delivered' but I didn’t get it?.

We apologize if you have not received your order(s) as indicated. If your tracking information states that your package was delivered but you cannot locate it -

The carrier may have placed it in a safer location, please check:

  • Mailbox, porch, garage, exterior doors, and any locations where the package could be placed.
  • Check your mailbox again as some packages come separately from your regular mail.
  • Check with others in your house that may have accepted it or with neighbors.

In rare cases, packages may show as 'delivered' but could take additional 24 – 72 hours. If it has been over 72 hours from the 'delivered' status and you still have not received your package please reach out to the shipping carrier used and file a Missing Package Claim via phone or online here:

USPS Missing Package Claim: https://www.usps.com/help/claims.htm
UPS Missing Package Claim: https://www.ups.com/us/en/support/file-a-claim.page

  • Adya Inc. is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Adya, Inc. will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

What is your return policy?

We will gladly refund or exchange any unopened, unused, or damaged product. Refunds and exchanges are available within 30 days of the shipment date.

  • Original shipping costs are non-refundable.

To initiate a return, follow the steps outlined on our Return Policy page within 30 days of the shipment date.

How do I return an item?

To return a product, follow these steps:

  1. Request a Return Authorization Number (RA#): Email us at customerservice@adyawater.com to receive your RA#. This number is required for all returns or exchanges.
  2. Complete the Return Form: Fill out the Adya Merchandise Return Form, including your RA#. This form ensures we have all the necessary details to process your return efficiently.
  3. Package and Ship: Write your RA# on the return package. Mail the product along with the completed Return Form to:

Adya, Inc.
RA# (Insert your Return Authorization Number)
1430 N Old US Highway 27
Gaylord, Michigan 49735

Why We Don't Ship to California

Why aren’t your products available for shipping to California?

Due to California’s unique regulations for water treatment products, we're unable to ship to customers in California at this time. The state mandates that any product making health-related claims about water purification undergo costly third-party certification through specific organizations, such as NSF. While we have already conducted thorough third-party testing on our product and have verified its safety and effectiveness, the additional certification required by California is prohibitively expensive and not feasible for small businesses like ours.

For more detailed information on California's regulations regarding water treatment devices, please refer to the California State Water Resources Control Board's guidelines: Residential Water Treatment Devices

What kind of testing has your product undergone?

Our product has been independently tested by reputable third-party laboratories, ensuring it meets high standards of quality and safety. These tests verify its ability to reduce contaminants effectively and ensure it complies with the safety standards recognized nationwide.

Are your products available in other states?

Yes! Our product is available for shipment to all U.S. states except California and Iowa (which has the same regulations as CA). We are committed to providing high-quality, independently tested water treatment solutions to as many customers as possible.

What can California customers do?

If you live in California and would like access to our product, we encourage you to reach out to your state representatives to express concerns about these restrictive regulations. Public demand for change can help ensure that small businesses and innovative products are not unfairly excluded from the marketplace.

Will your products ever be available in California?

We hope to revisit this decision if California updates its regulations to accommodate smaller businesses or allow more affordable testing and certification options. In the meantime, we remain committed to maintaining transparency, quality, and affordability for our customers.

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